Order status

Where's my order?

Pop in the tracking number from your Pathao SMS and we'll take you straight to live updates.

You'll find it in the SMS from Pathao when your parcel ships. Tracking opens on Pathao's site in a new tab.

  • Inside DhakaUsually 1–2 days
  • Outside DhakaUsually 2–4 days
  • Pay when it arrivesCheck the parcel, then pay the rider

No tracking number?

Message us on WhatsApp with your name and phone number, and we'll check your order for you.

Ask on WhatsApp